The time I need to prepare an order for shipping varies. For details, see individual items.
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 7 days of delivery
Ship items back to me within: 14 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Each My Towel Space is personalized and special for you.
If you are ordering a custom name or special word, please make sure to give me the necessary information in the NOTE TO SELLER space at checkout.
My Towel Spaces are beautiful and made to last while hanging in your restroom. The large rings are made of never-rust material. The charms are either pewter, rhodium-plated pewter, silver-plated pewter, or silver. If necessary, you can rinse with warm water and air-dry.
Even though My Towel Spaces are shiny and might intrigue a child, please do not allow small children to play with them as the beads and charms could be a choking hazard to them if they were to tear them apart.
I want you to be completely satisfied with your My Towel Space. Even though the general policy is No Returns and No Exchanges, If there has been an error on my part or something defective PLEASE feel free to contact me and I will be happy to make things right. Thank you so very much